Needed an urgent print of name cards by Thursday for an event happening on Fri. Called on Tue noon to clarify that their 2-3 working leadtime would mean that I would get by cards by Thurs. Immediately ordered the prints online and what do …

Horrible dreadful experience with extremely poor service. I visited them in the morning without issue, but the problem arose when I came again to print something later in the day. The same uncle staff gave me a different price from that quoted in the morning. When I asked him about it, he was rude and dismissive. I would never go back there again.

I used to be a regular customer at Xorex Press Print shop because of one staff, Dewi. She was always efficient and accommodating. However, since she left, I have noticed a decline in the level of service. The new staff seem disorganized and unhelpful. It's a shame because the shop used to be reliable.

I had an urgent printing request at Xorex Press Print shop. I called to confirm their lead time and they assured me I would receive the prints in time for my event. I placed the order online and paid for express delivery. However, on the day of the event, I still had not received the prints. When I called the shop, they said there was a delay and I would have to wait another week. This caused a lot of inconvenience for me and I will not be using their services again.