TUMI
TUMI is close to Mandarin Gallery, Grange Road, Orchard, Singapore, Central, SG-01, 239693
- Address: 333A Orchard Rd, #01 - 19 Mandarin Gallery, Singapore 238897
- Website: tumi.sg
- Latitude, Longtitude: 1.3021419, 103.836585
TUMI, opening hours today
| Day of week | Open | Close |
|---|---|---|
| Sunday | 11 AM | 8 PM |
| Monday | 11 AM | 8 PM for the week |
| Tuesday | 11 AM | 8 PM |
| Wednesday | 11 AM | 8 PM |
| Thursday | 11 AM | 8 PM |
| Friday | 11 AM | 8 PM |
| Saturday | 11 AM | 8 PM |
TUMI reviews
Went to Tumi in Mandarin Gallery earlier today and the SA was a woman. I greeted her with a simple hello and she just gave a sour face. After I asked her a few questions which only required a simple yes or no, she gave a long answer to …
Tumi doesn’t care the customers. They serve you well only before your purchase. Many points of sales but not even one point of service. Email serivce only with super slow response. Now it’s been days since we first wrote to Tumi service and …
Bought a Tumi checked in luggage in Aug 2021. Due to travel restrictions, it had not been opened till yesterday. Upon opening, I discovered that the luggage tag had a defect (button not properly installed). Called sales staff & she told me …
Went to Tumi in Mandarin Gallery earlier today and the SA was a woman. I greeted her with a simple hello and she just gave a sour face. After I asked her a few questions which only required a simple yes or no, she gave a long answer to …
Tumi doesn’t care the customers. They serve you well only before your purchase. Many points of sales but not even one point of service. Email serivce only with super slow response. Now it’s been days since we first wrote to Tumi service and …
Bought a Tumi checked in luggage in Aug 2021. Due to travel restrictions, it had not been opened till yesterday. Upon opening, I discovered that the luggage tag had a defect (button not properly installed). Called sales staff & she told me …
Went to Tumi in Mandarin Gallery earlier today and the SA was a woman. I greeted her with a simple hello and she just gave a sour face. After I asked her a few questions which only required a simple yes or no, she gave a long answer to keep me waiting. Very rude and unprofessional. I will not be returning to Tumi.
Tumi doesn’t care about their customers. They only provide good service before you make a purchase. Once you have a problem, they are unresponsive and slow to help. I sent an email to Tumi customer service and it took them days to respond. Very disappointed.
I bought a Tumi checked-in luggage in August 2021 but due to travel restrictions, I didn't get a chance to open it until yesterday. I found a defect in the luggage tag where the button was not properly installed. I called the sales staff and she was not helpful at all. She told me to bring it back to the store but it's such an inconvenience. Poor customer service. I expected better from Tumi.
The customer service at Tumi is terrible. The staff are rude and unhelpful. They don't care about their customers once they have made a purchase. I emailed Tumi customer service and it took them days to reply. They need to improve their service.
I recently had a poor experience at Tumi. The staff at the store were unfriendly and unhelpful. They didn't seem interested in assisting me or answering my questions. I was very disappointed with the level of customer service. I won't be returning to Tumi.
I had a terrible experience at Tumi. The staff were rude and unprofessional. They didn't seem to care about helping me or providing good customer service. I will not be recommending Tumi to anyone.
I visited Tumi in Mandarin Gallery and the SA was not friendly at all. She had a sour face and didn't greet me when I entered the store. When I asked her some simple questions, she gave me a long-winded answer to keep me waiting. It was very unprofessional. I won't be going back to Tumi.
Tumi doesn’t value their customers. They only care about making a sale. Once you have a problem with their products, they are unresponsive and don't provide good service. I sent them an email and it took them days to reply. Very disappointing.
I bought a Tumi checked-in luggage in August 2021. When I finally got a chance to open it yesterday, I found a defect in the luggage tag. The button was not properly installed. I called the sales staff for assistance and she wasn't helpful at all. She told me to bring it back to the store, which is inconvenient for me. Not happy with the customer service at Tumi.
