Dear Distress callers, for kaput appliances, know that even if they can't make it physically in, say, few hours, they will use our modern tech to solve our problem. Grace was so patient and helpful with mechanical terms. Also, all this …

Get ready to be left hanging without any reply after confirming service. Only to get a reply after 4hrs to extend waiting time in a rude manner and as if customer is at their mercy.

Completely unprofessional and unreliable people. Won't recommend unless you want to end up frustrated. I don't understand the glorified reviews. ...