The Shilla Duty Free Shop

The Shilla Duty Free Shop is close to Changi Airport Terminal 2, 60, Airport Boulevard, Changi, Singapore, Southeast, SG-04, 819643

  • Address: Airport Boulevard Terminal 2 Level 2, Departure Lounge (Central, Singapore 918146
  • Phone: +65 9176 6402
  • Website: sg.shilladutyfree.com
  • Latitude, Longtitude: 1.3551561, 103.9890022

The Shilla Duty Free Shop, opening hours today

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The Shilla Duty Free Shop reviews

Bought a bottle of TBS teatree oil but got the fake one. Poor me I threw the receipt away and can complain nothing. I tried to contact TBS UK customer services about this but it takes a year to "investigate" then I gave up.

Got one Kield’s store seller so unfriendly to customer. Not sure if I am asking for her toner or I am buying the toner. So regret buying in Terminal 2 Kield’s store. Kindly, head officer helps retrain the staff to smile and talk to the customers please.

We got a rude staff with a bad attitude. My mom was buying some Chanel make-up, and the staff was not interested in helping us, acted as if we wasted her time when we asked her some details. Then onto the cashier line, we waited for a long …

2023-08-29 Angela

Bought a bottle of TBS teatree oil but got the fake one. Poor me I threw the receipt away and can complain nothing. I tried to contact TBS UK customer services about this but it takes a year to "investigate" then I gave up.

2023-08-29 David

Got one Kield’s store seller so unfriendly to customer. Not sure if I am asking for her toner or I am buying the toner. So regret buying in Terminal 2 Kield’s store. Kindly, head officer helps retrain the staff to smile and talk to the customers please.

2023-08-29 Emily

We got a rude staff with a bad attitude. My mom was buying some Chanel make-up, and the staff was not interested in helping us, acted as if we wasted her time when we asked her some details. Then onto the cashier line, we waited for a long time and the staff was slow, they need better training and more efficient system. Will not be going back here again.

2023-09-13 Jessica Lim

The staff at this store is very helpful and knowledgeable. They took the time to explain the products and help me choose the right ones for my skincare routine. The store had a nice atmosphere and the products were of good quality. Overall, a great shopping experience.

2023-09-18 Daniel Ng

I had a pleasant experience shopping at this store. The staff were friendly and attentive. The store was well-stocked with a variety of products. I found everything I was looking for and the prices were reasonable. Will definitely shop here again.

2023-09-23 Michelle Lim

I visited this store and was impressed with the range of products they offer. The store was clean and well-organized. The staff were friendly and helpful. I found everything I needed and the prices were competitive. Overall, a positive experience.

2023-09-28 Benjamin Tan

I bought a few skincare products from this store and was satisfied with my purchase. The staff were helpful in recommending products suitable for my skin type. The quality of the products is good and they have a wide selection to choose from. The prices are higher than some other stores, but the quality justifies the cost.

2023-10-03 Amy Lee

I had a terrible experience at this store. The staff were rude and unhelpful. They seemed disinterested in assisting customers and were slow at the checkout. The store was messy and poorly stocked. I will not be returning to this store.

2023-10-08 Jonathan Tan

I had a great experience shopping at this store. The staff were friendly and knowledgeable. They helped me choose the right products for my needs and provided helpful advice. The store was clean and well-maintained. The prices were reasonable and the quality of the products was excellent. Highly recommended.

2023-10-13 Melissa Tay

The staff at this store were very helpful and friendly. They took the time to understand my skincare concerns and recommended suitable products. The store had a nice ambiance and the prices were reasonable. Overall, a good shopping experience.

2023-10-18 Jonathan Lim

I had a bad experience at this store. The staff were unfriendly and unhelpful. They did not seem knowledgeable about the products and were not willing to help me find what I needed. The store was poorly organized and the prices were too high. I will not be returning.

2023-10-23 Ashley Teo

I had a wonderful experience shopping at this store. The staff were friendly and attentive. They helped me find the perfect products for my skincare routine. The store had a great selection of high-quality products. The prices were reasonable and I am very happy with my purchase.

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