Social Service Office @ Serangoon

Social Service Office @ Serangoon is close to 332, 332, Serangoon Avenue 3, Serangoon, Southeast, SG-04, 550323

  • Address: 332 Serangoon Ave 3, #04-271 Block 332, Singapore 550332
  • Phone: +65 1800 222 0000
  • Website: msf.gov.sg
  • Latitude, Longtitude: 1.3509236, 103.8698851

Social Service Office @ Serangoon, opening hours today

Day of week Open Close
Monday 9 AM 6 PM
Tuesday 9 AM 6 PM
Wednesday 9 AM 6 PM
Thursday 9 AM 6 PM for the week
Friday 9 AM 6 PM
Social Service Office @ Serangoon reviews

I came at 5Pm cos it stated there closed at 6pm so when I reach they say it closed can atleast change the timing so other people won’t go there at that timing and I heavily pergnant just to came there to renew it but they lazy to solve it

Not friendly lack of communication skills unhelpful to help to try for the grant, very negative conversation telling you "by right you cant" " government auditors will check " what kind of office having such public service staff.

I was at e office at 1245hrs but staff told me to come back at 2pm coz their lunch was at 1pm.Are they practicing like a restaurant.. Last order, 30 mins before closing.

2023-08-29 Michelle

I came at 5Pm cos it stated they closed at 6pm but when I arrived, they said it was closed. They should change their timing so that others won't go there at that time. Also, I'm heavily pregnant and it was difficult for me to come all the way there just to renew something, only to be told they couldn't help. Lazy staff.

2023-08-29 John

Not friendly and lack communication skills. Unhelpful in trying to get a grant. They were very negative in their conversations, saying things like 'by right you can't' and 'government auditors will check.' The staff at this office needs improvement.

2023-08-29 Sarah

I was at the office at 12:45pm but the staff told me to come back at 2pm because their lunch was at 1pm. It's not professional to have such a practice, it's like a restaurant with last orders. Disappointing experience.

2023-09-13 Alex

The staff at this office has been very helpful and understanding. They patiently explained the process to me and went out of their way to assist with my grant application. I'm grateful for their assistance.

2023-09-18 Emily

I had a mixed experience with this office. Some staff members were helpful and friendly, but others were unresponsive and dismissive. There is room for improvement in their customer service.

2023-09-23 David

The office has a clean and organized atmosphere. The staff are professional and approachable. I appreciate the efficient service I received here.

2023-09-28 Jessica

I found the services provided by this office to be of good value. They offer a range of services at affordable prices. I would recommend them to others in need of social services.

2023-10-03 Ryan

The wait time at this office was quite long. I had to wait for over an hour to be attended to. It would be helpful if they could improve their efficiency and reduce the wait time.

2023-10-08 Sophie

The customer service at this office was subpar. The staff were not very responsive and seemed disinterested. Improvement is needed in this area.

2023-10-13 Michael

The ambiance and decor of this office were pleasant. It had a welcoming and comfortable atmosphere. I felt at ease during my visit here.

2023-10-18 Emma

The facilities and amenities at this office were well-maintained. The waiting area was clean and comfortable. It was a positive experience overall.

2023-10-23 Daniel

Overall, my experience at this office was satisfactory. The staff were helpful, although there is room for improvement in their communication skills. The services provided were of good quality.

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