SIA Cargo
SIA Cargo is close to SIAEC Hangar 1 & Airline House, 25, Airline Road, Changi Airfreight Centre, Changi, Singapore, Southeast, SG-04, 819829
- Address: 30 Airline Rd, Singapore 819830
- Phone: +65 6541 3843
- Website: siacargo.com
- Latitude, Longtitude: 1.3779574, 103.9965228
SIA Cargo, opening hours today
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SIA Cargo reviews
This courier does not share the shipping data with the third party Ninjavan. So even though the item is being delivered, the customer cannot check with Ninjavan Customer Centre call since they don’t have Parxl’s data.
Called their sales office. No answer. Went down to their office. Need authorized document to go in their office which is in a restricted area. How are they still in business?
Customer service is bad. Never reply or pick up ur calls or emails. My shipment from New Zealand to London Heathrow is missing for more than two weeks. They don't pick their call. …
This courier does not share the shipping data with the third party Ninjavan. So even though the item is being delivered, the customer cannot check with Ninjavan Customer Centre call since they don’t have Parxl’s data.
Called their sales office. No answer. Went down to their office. Need authorized document to go in their office which is in a restricted area. How are they still in business?
Customer service is bad. Never reply or pick up ur calls or emails. My shipment from New Zealand to London Heathrow is missing for more than two weeks. They don't pick their call.
Overall Experience: Terrible service. My package has been delayed for weeks and I can't get any updates on its status. The customer service is unresponsive and not helpful at all. I will not be using their service again.
Wait Time and Reservations: I had to wait for a long time to get a response from their customer service team. It took several days for them to reply to my emails and their phone lines were always busy.
Customer Service and Staff: The staff I interacted with were rude and unhelpful. They did not provide any assistance with my shipment and seemed disinterested in resolving the issue.
Facilities and Amenities: The facilities at their office were lacking. There was no waiting area for customers and the office space was cramped and disorganized.
Value for Money: The service provided by this company was definitely not worth the money. I paid a premium for their freight forwarding service but received poor customer service and a delayed delivery.
Quality of Products/Services: The quality of their service was extremely poor. My shipment was delayed and there was no communication or updates provided. I had to constantly follow up with them for information.
Personal experiences: My personal experience with this company was terrible. I had to deal with unresponsive customer service, a delayed shipment, and a lack of updates on its status.
Initial Impression and Atmosphere: My initial impression of this company was not good. The atmosphere at their office was chaotic and the staff seemed overwhelmed and unorganized.
Ambiance and Decor: The ambiance and decor of their office were poor. It felt like a run-down and unprofessional environment.
