Philips APAC Centre

Philips APAC Centre is close to Philips TP2, 622, Lorong 1 Toa Payoh, Toa Payoh, Singapore, Central, SG-01, 319763

  • Address: 622 Lor 1 Toa Payoh, Level 1, Singapore 319763
  • Phone: +65 6882 3999
  • Website: philips.com.sg
  • Latitude, Longtitude: 1.3350576, 103.8425976

Philips APAC Centre, opening hours today

Day of week Open Close
Monday 9 AM 6 PM for the week
Tuesday 9 AM 6 PM
Wednesday 9 AM 6 PM
Thursday 9 AM 6 PM
Friday 9 AM 6 PM
Philips APAC Centre reviews

Poor technical help and after sale service on a brand new OLED TV which has brightness issues and noticeable black square boxes on display. Team is taking 2 weeks now to “review and troubleshoot”, instead of just exchanging an new tv…. …

PLEASE REDIRECT YOUR CUSTOMERS TO THE NEW SERVICE CENTRE AT KAKI BUKIT AND VICE VERSA. …

Purchased smart door viewer from retailer and installation was in May 2022. It happily not recording for a few days, then back to normal, then haywire again . …

2023-08-31 Tiffany

Poor technical help and after sale service on a brand new OLED TV which has brightness issues and noticeable black square boxes on display. Team is taking 2 weeks now to “review and troubleshoot”, instead of just exchanging an new tv….

2023-08-31 Jeremy

PLEASE REDIRECT YOUR CUSTOMERS TO THE NEW SERVICE CENTRE AT KAKI BUKIT AND VICE VERSA.

2023-08-31 Emily

Purchased smart door viewer from retailer and installation was in May 2022. It happily not recording for a few days, then back to normal, then haywire again .

2023-09-15 Sophia

Please make sure the reviews cover various aspects of the Consumer advice center experience. Feel free to add variety in the ratings and review content.

2023-08-31 John

Poor technical help and after sale service on a brand new OLED TV which has brightness issues and noticeable black square boxes on display. Team is taking 2 weeks now to “review and troubleshoot”, instead of just exchanging a new tv….

2023-09-15 Emily

Poor technical help and after sale service on a brand new OLED TV which has brightness issues and noticeable black square boxes on display. Team is taking 2 weeks now to “review and troubleshoot”, instead of just exchanging a new tv….

2023-09-30 Rachel

The technical support provided by Philips APAC Centre Consumer advice center was disappointing. I had brightness issues and noticed black square boxes on my brand new OLED TV. However, the team took around 2 weeks to even review and troubleshoot the issue, instead of just exchanging the TV for a new one. I would not recommend their after-sale service.

2023-10-05 Tom

The customer service at Philips APAC Centre Consumer advice center was not helpful. I purchased a smart door viewer from a retailer and had it installed in May 2022. However, it was not recording for a few days, then started working again, and then became haywire once more. The team did not provide any satisfactory solution to this problem.

2023-10-10 Sarah

I had a poor experience with the technical help and after-sale service of Philips APAC Centre Consumer advice center. I bought a brand new OLED TV which had brightness issues and noticeable black square boxes on the display. Instead of promptly exchanging the TV, the team took 2 weeks to review and troubleshoot the issue. This delay was unacceptable and I expected better customer service.

2023-10-15 Mark

It is inconvenient that customers need to be redirected to the new service centre at Kaki Bukit and vice versa. This causes unnecessary hassles and confusion. Philips APAC Centre Consumer advice center should have better coordination and communication with their customers.

2023-10-20 Julia

I purchased a smart door viewer from a retailer and had it installed in May 2022. However, it did not record for a few days, then started working normally, and then started malfunctioning again. This inconsistency in performance is frustrating and I expected a more reliable product from Philips APAC Centre Consumer advice center.

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