New Balance (Velocity)

New Balance (Velocity) is close to Velocity @ Novena Square, 238, Thomson Road, Novena, Singapore, Central, SG-01, 307683

  • Address: Velocity, 238, Thomson Rd, #01-39/42 NOVENA SQUARE, Singapore 307683
  • Phone: +65 6352 1826
  • Website: newbalance.com.sg
  • Latitude, Longtitude: 1.3198297, 103.8437943

New Balance (Velocity), opening hours today

Day of week Open Close
Sunday 11 AM 9:30 PM
Monday 11 AM 9:30 PM for the week
Tuesday 11 AM 9:30 PM
Wednesday 11 AM 9:30 PM
Thursday 11 AM 9:30 PM
Friday 11 AM 9:30 PM
Saturday 11 AM 9:30 PM
New Balance (Velocity) reviews

I recently had the pleasure of being assisted by Helen Ng at New Balance (Velocity outlet), and her service was absolutely impeccable. From the moment we walked in, she greeted us with a warm and friendly smile, instantly making us feel …

Tall Malay gentleman was very initiative and quick to provide me with assistance even though he was handling another customer at once. Provided excellent knowledge about shoes as well as additional information about my flat foot problem. Very insightful customer service.

Helen the store assistant manager is sooo helpful and so approachable. I felt like i am serviced by a long lost friend instead of a staff. Thanks for making my shopping experience so indelible even after expressing of not making a purchase …

2023-08-29 Helen Ng

I recently had the pleasure of being assisted by Helen Ng at New Balance (Velocity outlet), and her service was absolutely impeccable. From the moment we walked in, she greeted us with a warm and friendly smile, instantly making us feel …

2023-08-29 Tall Malay gentleman

Tall Malay gentleman was very initiative and quick to provide me with assistance even though he was handling another customer at once. Provided excellent knowledge about shoes as well as additional information about my flat foot problem. Very insightful customer service.

2023-08-29 Helen

Helen the store assistant manager is sooo helpful and so approachable. I felt like i am serviced by a long lost friend instead of a staff. Thanks for making my shopping experience so indelible even after expressing of not making a purchase …

2023-08-31 Sarah

I recently had the pleasure of being assisted by Helen Ng at New Balance (Velocity outlet), and her service was absolutely impeccable. From the moment we walked in, she greeted us with a warm and friendly smile, instantly making us feel welcomed. She was knowledgeable about all the products and was able to answer all our questions. She also offered helpful suggestions and recommendations based on our needs. Overall, Helen provided excellent customer service and made our shopping experience enjoyable.

2023-08-31 Jason

The tall Malay gentleman working at New Balance was very helpful and attentive. Despite being busy with another customer, he took the time to assist me and provide me with all the information I needed. He had excellent knowledge about the shoes and was able to offer insights and recommendations based on my flat foot problem. I really appreciated his great customer service.

2023-08-31 Emily

Helen, the store assistant manager, was incredibly helpful and approachable. She made me feel like I was being served by a long-lost friend instead of just a staff member. She went above and beyond to ensure that I had a memorable shopping experience, even though I expressed that I might not make a purchase. Her friendly and attentive service left a lasting impression on me.

2023-09-15 Jack

I recently visited the New Balance store at Velocity outlet and received excellent service from Helen Ng. She greeted us with a warm and friendly smile as soon as we walked in, making us feel very welcome. Throughout our time in the store, Helen provided impeccable customer service and was knowledgeable about the products. She made our shopping experience enjoyable and I would highly recommend her assistance.

2023-09-20 Michael

The tall Malay gentleman at New Balance was very quick to assist me, even though he was already helping another customer. He had excellent knowledge about the shoes and provided me with additional information about my flat foot problem. His customer service was insightful and I left the store with a better understanding of what shoes would work best for me.

2023-09-25 Sophia

Helen, the store assistant manager, was incredibly helpful and approachable during my visit. She made me feel like I was being served by a long-lost friend instead of just a staff member. Despite not making a purchase, she made my shopping experience memorable and I greatly appreciate her service.

2023-09-30 David

I recently had the pleasure of being assisted by Helen Ng at New Balance (Velocity outlet), and her service was absolutely impeccable. From the moment we walked in, she greeted us with a warm and friendly smile, instantly making us feel very welcome. Helen went above and beyond to provide excellent customer service and I highly recommend her assistance.

2023-10-05 Jessica

The tall Malay gentleman at New Balance was very attentive and helpful. Despite juggling another customer, he took the time to assist me and provide me with all the information I needed. He had excellent knowledge about the shoes and even gave me insights about my flat foot problem. His customer service was outstanding.

2023-10-10 Emma

Helen, the store assistant manager, was incredibly helpful and approachable. She made me feel like I was being served by a long-lost friend instead of just a staff member. Despite not making a purchase, she made my shopping experience memorable and I greatly appreciate her service.

2023-10-15 Angela

I recently visited the New Balance store at Velocity outlet and had a great experience with Helen Ng. She greeted us with a warm and friendly smile, making us feel welcomed. Her customer service was impeccable and she provided great recommendations based on our needs. Overall, I had a fantastic shopping experience thanks to Helen.

2023-10-20 Matthew

The tall Malay gentleman at New Balance provided excellent customer service. Despite being busy, he was quick to provide me with assistance and offered insightful knowledge about the shoes. He also gave me additional information about my flat foot problem, which was very helpful. Overall, his service was exceptional.

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