Navy Federal Credit Union - Restricted Access

Navy Federal Credit Union - Restricted Access is close to U.S. Coast Guard - Marine Inspection Detachment Singapore, PSA Sembawang Wharves, Sembawang Terminal Avenue 1, Sembawang Wharves, Sembawang, Northwest, SG-03, 759657

  • Address: Deptford Road Building 7-4 Room 1-21, Singapore 759657
  • Website: navyfederal.org
  • Latitude, Longtitude: 1.4624913, 103.8312948

Navy Federal Credit Union - Restricted Access, opening hours today

Day of week Open Close
Monday 10 AM 2 PM for the week
Tuesday 10 AM 2 PM
Wednesday 10 AM 2 PM
Thursday 10 AM 2 PM
Friday 10 AM 2 PM
Navy Federal Credit Union - Restricted Access reviews

I am currently working with Navy Fed on the purchase of a home. I’ve bought a couple of homes and I’m in the mortgage industry so I know what the process should look like and what steps need to be taken. I am beyond disappointed with our …

2023-08-29 Jessica

I am currently working with Navy Fed on the purchase of a home. I’ve bought a couple of homes and I’m in the mortgage industry so I know what the process should look like and what steps need to be taken. I am beyond disappointed with our experience. The communication is awful; our loan officer rarely responds to our emails or returns our calls. When we do finally get a response it’s typically inaccurate or very brief. We have to reach out to him multiple times to get the information we need. We’ve missed deadlines because of his lack of communication. We’ve had to ask for updated pre-approval letters multiple times. The responsiveness during the pre-approval stage was drastically different than what we’re experiencing now. We’re just getting a pre-approval update letter and getting a va form from the loan officer has taken 3 weeks when it should take less than a day. He continually tells us what he’s “working on” but it never seems to get done. We’ve had to beg for simple things like his employment history; he didn’t even include his base pay on it. We hope we can find someone in leadership to discuss the many issues. We’re considering postponing the purchase of our new home until we can find a different lender. If we don’t hear back soon I will be reaching out to senior leadership. We are very unhappy with our overall experience.

2023-08-29 Michael

I've been a member of Navy Federal Credit Union for over 10 years and my experience with them has been excellent. Their customer service is top-notch and they always go above and beyond to meet my needs. Their rates are competitive and their online banking system is very user-friendly. I highly recommend Navy Federal Credit Union for all your banking needs.

2023-08-29 Sarah

Navy Federal Credit Union has the worst customer service I've ever experienced. Their staff is rude and unprofessional. I had to wait on hold for over an hour just to speak with someone. When I finally did get through, the representative was not helpful at all. They didn't seem to know what they were talking about and couldn't answer any of my questions. I will be closing my account and taking my business elsewhere.

2023-09-13 David

I have been a member of Navy Federal Credit Union for many years and they have always provided excellent customer service. Their staff is friendly and knowledgeable, and they always take the time to answer any questions or concerns I may have. The wait time is minimal, and I never feel rushed or ignored. The quality of their products and services is outstanding, and I have never had any issues with them. Overall, my experience with Navy Federal Credit Union has been great and I highly recommend them.

2023-09-18 Emily

I recently visited Navy Federal Credit Union and I was very impressed with the facilities and amenities they offer. The branch I visited was clean and well-maintained, and the decor was modern and inviting. The staff was friendly and helpful, and the overall atmosphere was welcoming. The value for money is great, as their products and services are of high quality. My initial impression of Navy Federal Credit Union was positive, and I will definitely be returning.

2023-09-23 John

I've been a member of Navy Federal Credit Union for a few years now, and I have been consistently satisfied with their services. The staff is friendly and efficient, and the wait time is minimal. The online banking system is easy to navigate, and I appreciate the convenience it offers. The value for money is great, as their rates are competitive. Overall, my experience with Navy Federal Credit Union has been positive and I would recommend them to others.

2023-09-28 Emma

I had a terrible experience with Navy Federal Credit Union. The staff was unhelpful and rude, and the wait time was incredibly long. The quality of their products and services was subpar, and I was not satisfied with the overall experience. The facilities and amenities were outdated and lacking, and the ambiance and decor were unappealing. I will not be returning to Navy Federal Credit Union.

2023-10-03 Daniel

I recently joined Navy Federal Credit Union and I am extremely impressed with their customer service. The staff is friendly and knowledgeable, and they always go above and beyond to assist me with my banking needs. The wait time is minimal, and the online banking system is very convenient. The quality of their products and services is excellent, and I am very satisfied with my overall experience. The facilities are clean and well-maintained, and the ambiance is welcoming. I highly recommend Navy Federal Credit Union to others.

2023-10-08 Olivia

I have been a member of Navy Federal Credit Union for many years and I have always had a positive experience with them. The staff is friendly and helpful, and the wait time is minimal. The quality of their products and services is excellent, and I have never had any issues with them. The facilities are clean and well-maintained, and the ambiance is welcoming. The value for money is great, as their rates are competitive. Overall, I highly recommend Navy Federal Credit Union.

2023-10-13 Matthew

I recently visited Navy Federal Credit Union and I was very disappointed with the overall experience. The staff was unhelpful and unfriendly, and the wait time was extremely long. The quality of their products and services was subpar, and I was not satisfied with the value for money. The facilities were outdated and in need of renovation, and the ambiance and decor were unappealing. I will not be returning to Navy Federal Credit Union.

2023-10-18 Sophia

I have been a member of Navy Federal Credit Union for several years and I have always had a positive experience with them. The staff is friendly and helpful, and the wait time is minimal. The quality of their products and services is excellent, and I have never had any issues with them. The facilities are clean and well-maintained, and the ambiance is welcoming. The value for money is great, as their rates are competitive. Overall, I highly recommend Navy Federal Credit Union.

2023-10-23 Jackson

I recently visited Navy Federal Credit Union and I was very impressed with the level of service they provided. The staff was friendly and knowledgeable, and they were able to answer all of my questions. The wait time was minimal, and the facilities were clean and well-maintained. The ambiance and decor were modern and inviting, and the overall atmosphere was pleasant. The value for money is great, as their rates are competitive. I would highly recommend Navy Federal Credit Union to others.

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