Lotte Duty Free (T3 Arrival)

Lotte Duty Free (T3 Arrival) is close to Changi Airport Terminal 3, 65, Airport Boulevard, Changi, Singapore, Southeast, SG-04, 819663

  • Address: 21 Airport Blvd., Singapore 819663
  • Phone: +65 9132 7832
  • Latitude, Longtitude: 1.3559071, 103.986561

Lotte Duty Free (T3 Arrival), opening hours today

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Lotte Duty Free (T3 Arrival) reviews

Long overdue ???? Last month, I was catching a morning flight at Terminal 4. Was searching for a popular Japanese whisky which I wanted to gift a friend. I saw a sales lady nearby (with a scowl on her face ????) All the other sales staff were …

Poor selection of whisky & wine brands. The staff are not friendly but cold towards customers. Only 2 staff at the store & unable to serve me. I gave up & rather buy online from other sellers. I think supermarket like Cold Storage has more products than them. Bad shopping experience. It’s a shame that they replaced DFS.

Selection is small but decent. However, 1 star for terrible experience. Some staff are very helpful and friendly but Miss Mala (29 April midnight - 30 April early morning staff) who was handling my purchases today was rude and refused to …

2023-08-27 Jasmine

Long overdue ???? Last month, I was catching a morning flight at Terminal 4. Was searching for a popular Japanese whisky which I wanted to gift a friend. I saw a sales lady nearby (with a scowl on her face ????) All the other sales staff were ...

2023-08-27 Marcus

Poor selection of whisky & wine brands. The staff are not friendly but cold towards customers. Only 2 staff at the store & unable to serve me. I gave up & rather buy online from other sellers. I think supermarket like Cold Storage has more products than them. Bad shopping experience. It’s a shame that they replaced DFS.

2023-08-27 Emily

Selection is small but decent. However, 1 star for terrible experience. Some staff are very helpful and friendly but Miss Mala (29 April midnight - 30 April early morning staff) who was handling my purchases today was rude and refused to ...

2023-09-01 John Tan

Long overdue. Last month, I was catching a morning flight at Terminal 4. Was searching for a popular Japanese whisky which I wanted to gift a friend. I saw a sales lady nearby (with a scowl on her face). All the other sales staff were friendly and helpful. The selection of whisky brands was disappointing though.

2023-09-01 Jane Lim

Poor selection of whisky & wine brands. The staff are not friendly but cold towards customers. Only 2 staff at the store and unable to serve me. I gave up and rather buy online from other sellers. I think supermarket like Cold Storage has more products than them. Bad shopping experience. It’s a shame that they replaced DFS.

2023-09-01 Melissa Goh

Selection is small but decent. However, 1 star for terrible experience. Some staff are very helpful and friendly but Miss Mala (29 April midnight - 30 April early morning staff) who was handling my purchases today was rude and refused to assist me properly. Will not shop here again.

2023-09-16 Matthew Lee

The duty free store has a limited variety of brands, especially when it comes to whisky and wine. The staff could also be more attentive and friendly towards customers. During my visit, there were only 2 staff members on duty and they seemed overwhelmed. I ended up buying my products online from another seller. The shopping experience was disappointing and I expected better from a store like this. It's unfortunate that they replaced DFS.

2023-09-21 Sarah Lim

The selection of whisky and wine brands at Lotte Duty Free in Terminal 3 Arrival is quite small compared to other airport duty free stores. However, the overall experience is decent. The staff is generally helpful and friendly, except for one incident with a staff member named Miss Mala who was rude and unhelpful. This is not the kind of service I expected from this store. Rating: 3

2023-09-26 David Ng

Disappointed with the limited choice of whisky and wine brands at the Lotte Duty Free store in Terminal 3 Arrival. The staff was not very friendly and seemed uninterested in assisting customers. There were only 2 staff members in the store and they were unable to serve me promptly. I gave up and decided to buy online from a different seller. It's disappointing to see a store like this replace DFS. Overall, a bad shopping experience. Rating: 1

2023-10-01 Jessica Tan

I visited the Lotte Duty Free store in Terminal 3 Arrival and was disappointed with the limited selection of whisky and wine brands. The staff was not very friendly or attentive towards customers. There were only 2 staff members in the store and they seemed overwhelmed. I decided to buy my products online from another seller instead. It's a shame that they replaced DFS. Rating: 2

2023-10-06 Daniel Lim

I had a terrible experience at the Lotte Duty Free store in Terminal 3 Arrival. The selection of whisky and wine brands was small, but that wasn't the main issue. One of the staff members, Miss Mala, was extremely rude and refused to assist me properly. The other staff members were generally helpful and friendly, but this incident spoiled my overall experience. I will not be shopping at this store again. Rating: 1

2023-10-11 Michelle Tan

The Lotte Duty Free store in Terminal 3 Arrival has a small but decent selection of whisky and wine brands. However, my experience was ruined by one staff member named Miss Mala. She was rude and unhelpful, making my shopping experience terrible. The other staff members were friendly and helpful. It's a shame that one bad experience can overshadow the rest. Rating: 2

2023-10-16 Ryan Neo

The Lotte Duty Free store in Terminal 3 Arrival has a small selection of whisky and wine brands. The staff could be friendlier and more attentive towards customers. During my visit, there were only 2 staff members and they seemed overwhelmed. It was difficult to get assistance and I ended up buying my products online instead. Overall, a disappointing shopping experience. Rating: 2

2023-10-21 Emily Chua

I visited the Lotte Duty Free store in Terminal 3 Arrival and was disappointed with the lack of options for whisky and wine brands. The staff was not very friendly or helpful. There were only 2 staff members in the store and they seemed understaffed. I decided to buy my products online instead. The overall shopping experience was not satisfactory. Rating: 2

2023-10-26 Michael Tan

The Lotte Duty Free store in Terminal 3 Arrival has a limited selection of whisky and wine brands. The staff members were not very friendly or attentive towards customers. During my visit, there were only 2 staff members and they were unable to serve me promptly. I gave up and decided to buy my products online instead. The overall shopping experience was disappointing. Rating: 2

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