Terrible service - the staff insisted that member drinks wouldn’t allow for me to request “less pearls”. It’s ridiculous since I just want to reduce wastage, and it’s not like a robot is preparing it. ???? Not sure if the malay lady was being rude or was she just not trained properly and if it’s the later than the boss need to buck up. Terribly sour aftertaste, I had to throw it away after 3-4 sips. I thought milk tea shops in Singapore would have got this figured out by now as there are so many options to have a good quality milk tea after being spoiled by shops in Taiwan and Japan. This is not worth trying whatsoever.

The bubble tea here is quite average. The taste is not bad but there is nothing special about it either. The service is decent and the staff are friendly. I would say it's a good option if you're in the area and craving some bubble tea.

I had a terrible experience at this LiHO outlet. The staff were rude and the bubble tea was not up to standard. The toppings were stale and the tea tasted diluted. I will not be returning.