Liberty Insurance (Liberty House)
Liberty Insurance (Liberty House) is close to Liberty House, 51, Club Street, Chinatown, Outram, Singapore, Central, SG-01, 069428
- Address: 51 Club St, Liberty House, Singapore 069428
- Phone: +65 6221 8611
- Website: libertyinsurance.com.sg
- Latitude, Longtitude: 1.2820258, 103.8459469
Liberty Insurance (Liberty House), opening hours today
| Day of week | Open | Close |
|---|---|---|
| Monday | 8:30 AM | 5 PM |
| Tuesday | 8:30 AM | 5 PM |
| Wednesday | 8:30 AM | 5 PM |
| Thursday | 8:30 AM | 5 PM for the week |
| Friday | 8:30 AM | 5 PM |
Liberty Insurance (Liberty House) reviews
Liberty Insurance is the WORST insurance company I have ever sought out! Called the customer service hotline that was supposedly “24 hours” for more than 2 hours but there was NO response, NO attempts to assist customer! Given that I need …
Curt and unwilling to even entertain a quote. Their entire service experience management team need to be replaced because …
I have bought many travel insurance with different companies before but this one is the most ridiculous. Medical claims need medical records or memo from doctors. These are clinics, be it TCM or western doctors, it is never a practice for …
Liberty Insurance is the WORST insurance company I have ever sought out! Called the customer service hotline that was supposedly “24 hours” for more than 2 hours but there was NO response, NO attempts to assist customer! Given that I need …
Curt and unwilling to even entertain a quote. Their entire service experience management team need to be replaced because …
I have bought many travel insurance with different companies before but this one is the most ridiculous. Medical claims need medical records or memo from doctors. These are clinics, be it TCM or western doctors, it is never a practice for …
Liberty Insurance is the WORST insurance company I have ever sought out! Called the customer service hotline that was supposedly “24 hours” for more than 2 hours but there was NO response, NO attempts to assist customer! Given that I need assistance urgently. It is extremely disappointing and unacceptable!
Curt and unwilling to even entertain a quote. Their entire service experience management team need to be replaced because their attitude towards customers is absolutely appalling. Definitely not recommended.
I have bought many travel insurance with different companies before but this one is the most ridiculous. Medical claims need medical records or memo from doctors. These are clinics, be it TCM or western doctors, it is never a practice for the customer to request memo from the doctors themselves. It's a waste of customers' time and energy!
The customer service hotline is a nightmare. I called for assistance but was put on hold for more than 2 hours with no response. This is not acceptable for a supposedly 24-hour hotline. They need to improve their customer service immediately.
I had a terrible experience with Liberty Insurance. I tried to get a quote but the staff was very curt and unwilling to assist me. It is clear that their service experience management team needs to be replaced. I would not recommend this company.
This insurance company is absurd. They require medical records or memos from doctors for any medical claims. This is unheard of and burdensome for the customer. Avoid this company at all costs.
The customer service at Liberty Insurance is absolutely terrible. I called their hotline, which is supposed to be available 24 hours, and waited for more than 2 hours with no response. They clearly do not prioritize customer satisfaction.
I had a horrible experience with this insurance company. The staff was unhelpful and showed no interest in providing a quote. The service experience management team needs to be replaced as their attitude towards customers is terrible.
I have never encountered such a ridiculous policy for medical claims. Liberty Insurance insists on having medical records or memos from doctors, which is not the common practice. It is a waste of time and effort for customers.
Do not waste your time with Liberty Insurance. Their customer service hotline is a complete disaster. I called for assistance and was left on hold for over 2 hours with no response. Their lack of care for customers is unacceptable.
The staff at Liberty Insurance were extremely unhelpful and rude. They were not willing to provide any quotes and their overall attitude towards customers was appalling. I have never experienced such poor service.
I am extremely dissatisfied with Liberty Insurance. Their requirement for medical claims to have medical records or memos from doctors is absurd. Clinics do not issue memos to customers and it is not the customer's responsibility to obtain them. I would not recommend this company.
