Innoquest Diagnostics (Headquarter Office)

Innoquest Diagnostics (Headquarter Office) is close to 15, Jalan Kilang Barat, Redhill Industrial Estate, Bukit Merah, Singapore, Central, SG-01, 159416

  • Address: Level 06-01 to 06-04, 15 Jln Kilang Barat, Singapore 159357
  • Phone: +65 6235 6950
  • Website: innoquest.com.sg
  • Latitude, Longtitude: 1.2845656, 103.8089925

Innoquest Diagnostics (Headquarter Office), opening hours today

Day of week Open Close
Monday 9 AM 6 PM
Tuesday 9 AM 6 PM
Wednesday 9 AM 6 PM
Thursday 9 AM 6 PM
Friday 9 AM 6 PM
Innoquest Diagnostics (Headquarter Office) reviews

Rude and unprofessional customer service, unhelpful and they are not interested to solve even common sensical problems. Multiple calls, mishandled by multiple people and everytime same IVR-tone-dead responses. Why will people call you if you were to repeat what I can already choose on IVR?? Major uplift in training and quality needed

Unreliable lab, poor services

2023-09-05 Joey

Rude and unprofessional customer service, unhelpful and they are not interested to solve even common sensical problems. Multiple calls, mishandled by multiple people and everytime same IVR-tone-dead responses. Why will people call you if you were to repeat what I can already choose on IVR?? Major uplift in training and quality needed;

2023-09-05 Emily

Unreliable lab, poor services

2023-09-05 Sophia

The lab has a convenient location and spacious waiting area, but the overall experience was disappointing. The customer service was rude and unhelpful, and it took a long time to receive the test results. Definitely not worth the money.

2023-09-20 Oliver

The facilities and amenities at Innoquest Diagnostics are average. The waiting area is clean and comfortable, but there is no complimentary refreshments or entertainment options available. It would be nice to have some amenities to make the wait more enjoyable.

2023-09-25 Amelia

I had to wait for more than an hour to get my turn, even though I had made a reservation in advance. The wait time was frustrating and it seems like the staff did not have a proper system in place to manage appointments efficiently.

2023-09-30 Mason

My initial impression of Innoquest Diagnostics was not great. The atmosphere was chaotic and there was a lot of noise in the waiting area. It did not feel like a professional medical facility.

2023-10-05 Harper

The customer service at Innoquest Diagnostics is terrible. The staff members are rude and unprofessional. They do not seem interested in solving problems or providing any kind of assistance. It is a frustrating experience to deal with them.

2023-10-10 Ethan

The ambiance and decor at Innoquest Diagnostics is average. The waiting area is clean and comfortable, but there is nothing special or visually appealing about it. It could definitely use some improvement to create a more pleasant environment.

2023-10-15 Isabella

I had a personal experience where the staff at Innoquest Diagnostics mishandled my test samples and I had to go through the entire process again. It was a hassle and I lost trust in their reliability. I would not recommend this lab.

2023-10-20 Jackson

The quality of products and services at Innoquest Diagnostics is subpar. The test results took a long time to come back and there were errors in the reports. It is not a reliable lab and I would not trust them with my health.

2023-10-25 Ava

Overall, my experience with Innoquest Diagnostics was disappointing. The customer service was rude and unhelpful, the lab was unreliable, and the facilities were average at best. I would not recommend this lab to others.

2023-10-30 Liam

The value for money at Innoquest Diagnostics is poor. The services are overpriced for the subpar quality provided. I would not choose to use this lab again.

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