Brought my car since 2019, every time was good except this time for fixing the aircon, the technician maybe miscommunicated and I called them at 5pm which I parked down at 1045 am, as they said it only take 3-4 hours, the customer staff …

Brought my car since 2019, every time was good except this time for fixing the aircon, the technician maybe miscommunicated and I called them at 5pm which I parked down at 1045 am, as they said it only take 3-4 hours, the customer staff did not even call me when the car is ready and I have to hound them to fix up my car. And even then, they didn't have my name on the appointment list and the car wasn't even touched yet after 7. So overall disappointed. But they fixed up the aircon and even changed a faulty part without us prompting.