Towner branch Derek Low /0032 is very polite, patience n responsible salesman. Without his twice visit to my house to ensure proper n new re route of aircon pipe location thus save us the unnecessary hatching hassle. He is a experience n friendly man. Will strongly recommend him to my friends n relatives.

Thank you so much Derek Low. I wanted to take a moment to express my utmost satisfaction with the exceptional customer service I received from you during my recent purchase of an air conditioner. Your knowledge, professionalism, and attitude were all exemplary, and it made the entire shopping experience a pleasure. I will definitely be recommending you and Gain City to my friends and relatives.

Bought my AC from here cause I trust gain city, but the technician service was a nightmare. Bought in 2021, since then AC was not cooling, water leaking, eventually found out there’s gas leaking problem, pipe got gas leaking sound. The