Called their number to enquire a small piece of tempered glass. Asked to send an invoice so I can pay and collect it later. Email never came. Called a few times to check and they keep saying have already sent email. When I tried to collect the glass without the invoice, they refused to give it to me.

I had a negative experience with East Tech Glass Services & Construction. I called the company to inquire about their glass processing services and the person who answered the phone was rude and unhelpful. They were unwilling to provide any information about their services or answer my questions. I felt like I was bothering them with my inquiries. I would not recommend this company based on my experience.

I called East Tech Glass Services & Construction to inquire about their glass processing services. The person who answered the call was friendly and knowledgeable. They provided me with all the necessary information and answered all my questions. I was impressed with their customer service and would consider using their services in the future.