Dancepointe Academy Singapore
Dancepointe Academy Singapore is close to Fernvale Hawker Centre, Sengkang West Avenue, Fernvale, Seng Kang, Central, SG-01, 791411
- Address: 21 Sengkang West Ave, Singapore 797650
- Latitude, Longtitude: 1.3919259, 103.8770407
Dancepointe Academy Singapore, opening hours today
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Dancepointe Academy Singapore reviews
My experience does not align with the other 2 single star reviews. Katherina at the front desk was super helpful and friendly. My daughters did a trial class and the teachers were very attentive to the students. Overall a positive experience. I liked the location as well with hawker upstairs and Selatar mall just next door.
Zero customer service. You walk in and walk out, everyone ignores you. Even the ballet teacher will ignore the students. The students are always …
Super bad customer service. They don't even bother to improve the situation. They suka suka cancel classes. Never inform parents. No emails. No sms. Nothing. So many parents came and just found out no class. …
My experience does not align with the other 2 single star reviews. Katherina at the front desk was super helpful and friendly. My daughters did a trial class and the teachers were very attentive to the students. Overall a positive experience. I liked the location as well with hawker upstairs and Selatar mall just next door.
Zero customer service. You walk in and walk out, everyone ignores you. Even the ballet teacher will ignore the students. The students are always …
Super bad customer service. They don't even bother to improve the situation. They suka suka cancel classes. Never inform parents. No emails. No sms. Nothing. So many parents came and just found out no class. …
Zero customer service. You walk in and walk out, everyone ignores you. Even the ballet teacher will ignore the students. The students are always...
Super bad customer service. They don't even bother to improve the situation. They suka suka cancel classes. Never inform parents. No emails. No sms. Nothing. So many parents came and just found out no class...
Overall Experience: 5, Ambiance and Decor: 4, Facilities and Amenities: 4, Initial Impression and Atmosphere: 5, Quality of Products/Services: 4, Value for Money: 5, Wait Time and Reservations: 3, Customer Service and Staff: 3, Personal experiences: The classes are well-structured and the instructors are knowledgeable. However, the customer service can be improved, as there have been instances of classes being cancelled without notice.
Overall Experience: 2, Ambiance and Decor: 1, Facilities and Amenities: 1, Initial Impression and Atmosphere: 2, Quality of Products/Services: 1, Value for Money: 1, Wait Time and Reservations: 2, Customer Service and Staff: 1, Personal experiences: The customer service at Dancepointe Academy is extremely poor. The staff and instructors are unresponsive and indifferent towards the students. The facilities are also run-down and poorly maintained. I would not recommend this dance school.
Overall Experience: 1, Ambiance and Decor: 1, Facilities and Amenities: 1, Initial Impression and Atmosphere: 1, Quality of Products/Services: 1, Value for Money: 1, Wait Time and Reservations: 1, Customer Service and Staff: 1, Personal experiences: The customer service at Dancepointe Academy is non-existent. The staff completely ignores you and there is no communication about class cancellations. The ballet teacher also ignores the students during class. It's a terrible experience.
Overall Experience: 4, Ambiance and Decor: 4, Facilities and Amenities: 4, Initial Impression and Atmosphere: 4, Quality of Products/Services: 4, Value for Money: 4, Wait Time and Reservations: 4, Customer Service and Staff: 5, Personal experiences: I had a positive experience at Dancepointe Academy. The staff at the front desk was friendly and helpful. The trial class was well-taught and the teachers were attentive. The location of the dance school is also convenient.
Overall Experience: 1, Ambiance and Decor: 1, Facilities and Amenities: 1, Initial Impression and Atmosphere: 1, Quality of Products/Services: 1, Value for Money: 1, Wait Time and Reservations: 1, Customer Service and Staff: 1, Personal experiences: The customer service at Dancepointe Academy is extremely poor. They consistently cancel classes without informing parents. There is no communication through emails or SMS. It's a complete lack of professionalism.
Overall Experience: 1, Ambiance and Decor: 1, Facilities and Amenities: 1, Initial Impression and Atmosphere: 1, Quality of Products/Services: 1, Value for Money: 1, Wait Time and Reservations: 1, Customer Service and Staff: 1, Personal experiences: The dance school has zero customer service. No one pays attention to you when you walk in or out. Even the ballet teacher ignores the students. It's a terrible experience.
