I recently went to book a holiday online with Club Med for their Bintan resort. After spending some time investigating the various dates I proceeded to book. At that point the online system would not accept my passport number. I rang their customer service and was told that my passport was too big and would have to be reduced in size. This should have been advised online. I am still waiting for a response from my email asking for a refund. Not great service and a frustrating experience.

I recently vacationed at the Club Med Bintan resort and I was not impressed. The rooms were outdated and in need of renovation, the food was mediocre at best, and the staff seemed disinterested in providing good service. I would not recommend this resort to others.

I recently stayed at the Club Med Bintan resort and I was disappointed with the overall experience. The staff were not very helpful or friendly, the facilities were outdated and in need of renovation, and the food was mediocre. I would not choose to stay here again.