Bookabus Pte Ltd

Bookabus Pte Ltd is close to Pasir Panjang Road, Alexandra, Southwest, SG-05, 118523

  • Address: 100E Pasir Panjang Rd, #04-01 Century Warehouse, Singapore 118521
  • Phone: +65 9477 3707
  • Website: bookabus.sg
  • Latitude, Longtitude: 1.2766061, 103.7960755
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Bookabus Pte Ltd reviews

I cancelled before I even received the service. I booked online and called ahead of my toddlers party to ask some clarifying questions on their safety protocol (as we were transporting toddlers to a party in a bus). Firstly the phone was …

Used for company event . Good that it’s all on app and bus no updated

Prompt response, courteous reply, bus arrived on time, comfortable and enjoyable ride.

2023-08-21 Amy

I cancelled before I even received the service. I booked online and called ahead of my toddlers party to ask some clarifying questions on their safety protocol (as we were transporting toddlers to a party in a bus). Firstly the phone was not answered in a professional manner with a lot of background noise and no company's name given. I booked online and was sent a confirmation but only for a deposit paid and nothing about pick up details and time. I decided to cancel and after some back and forth with an agent who called me service oriented as well as Ben from Claims, I was still told they will charge 10% admin fee because they 'confirmed' my booking. I cancelled well in advance and find it really ridiculous to pay a cent especially given the circumstances with such service. I am happy to share our messages to make it clear. Poor way to treat potential clients, glad I found another transport service.

2023-08-21 Ryan

Used for company event. Good that it’s all on app and bus no updated.

2023-08-21 Emma

Prompt response, courteous reply, bus arrived on time, comfortable and enjoyable ride.

2023-09-03 Michelle

I cancelled before I even received the service. I booked online and called ahead of my toddlers party to ask some clarifying questions on their safety protocol (as we were transporting toddlers to a party in a bus). Firstly the phone was not answered in a professional manner with a lot of background noise and no company's name given. I booked online and was sent a confirmation but only for a deposit paid and nothing about pick up details and time. I decided to cancel and after some back and forth with an agent who called me service oriented as well as Ben from Claims, I was still told they will charge 10% admin fee because they 'confirmed' my booking. I cancelled well in advance and find it really ridiculous to pay a cent especially given the circumstances with such service. I am happy to share our messages to make it clear. Poor way to treat potential clients, glad I found another transport service.

2023-09-18 Reviewer 1

I cancelled before I even received the service. I booked online and called ahead of my toddlers party to ask some clarifying questions on their safety protocol (as we were transporting toddlers to a party in a bus). Firstly the phone was not answered in a professional manner with a lot of background noise and no company's name given. I booked online and was sent a confirmation but only for a deposit paid and nothing about pick up details and time. I decided to cancel and after some back and forth with an agent who called me service oriented as well as Ben from Claims, I was still told they will charge 10% admin fee because they 'confirmed' my booking. I cancelled well in advance and find it really ridiculous to pay a cent especially given the circumstances with such service. I am happy to share our messages to make it clear. Poor way to treat potential clients, glad I found another transport service.

2023-09-24 Anonymous

Used for company event . Good that it’s all on app and bus no updated

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