Big Mama Ngee Ann City (Takashimaya)

Big Mama Ngee Ann City (Takashimaya) is close to Ngee Ann City, 391, Orchard Road, Orchard, Singapore, Central, SG-01, 238872

  • Address: 391 Orchard Rd, #03 - 11B, Singapore 238872
  • Phone: +65 6238 7600
  • Website: big-mama.com.sg
  • Latitude, Longtitude: 1.3031371, 103.8337744

Big Mama Ngee Ann City (Takashimaya), opening hours today

Day of week Open Close
Big Mama Ngee Ann City (Takashimaya) reviews

Similar to many other posters who shared their negative experience, I unfortunately had a recent bad experience especially with their customer service Jane. There were multiple service failures throughout which was so frustrating. …

Curtain was torn after Big mama's cleaning process. Use their service at your own risk. After this occurrence, I realised there were many bad reviews on their dry cleaning service. …

Do it at your own risks! Dry cleaning outcome isn’t guaranteed! The company will not take any responsibility and they blame it on your product quality. Curtains were damaged and shrank!

2023-08-20 Alice

Similar to many other posters who shared their negative experience, I unfortunately had a recent bad experience especially with their customer service Jane. There were multiple service failures throughout which was so frustrating.

2023-08-20 Ben

Curtain was torn after Big mama's cleaning process. Use their service at your own risk. After this occurrence, I realised there were many bad reviews on their dry cleaning service.

2023-08-20 Chloe

Do it at your own risks! Dry cleaning outcome isn’t guaranteed! The company will not take any responsibility and they blame it on your product quality. Curtains were damaged and shrank!

2023-09-04 Daniel

The customer service at Big Mama Ngee Ann City is terrible. They are rude and unhelpful. I will never use their laundry service again.

2023-09-09 Emily

I had a horrible experience with Big Mama Ngee Ann City. My clothes came back with stains and creases. Their quality control is non-existent.

2023-09-14 Frank

I would not recommend Big Mama Ngee Ann City for laundry service. They are unreliable and their cleaning process is not effective. Find another laundry service.

2023-09-19 Grace

I had to wait for ages to get my clothes back from Big Mama Ngee Ann City. Their turnaround time is ridiculously slow. Not worth the wait.

2023-09-24 Henry

The prices at Big Mama Ngee Ann City are way too high for the quality of their service. I found much better laundry options elsewhere for a lower price.

2023-09-29 Isabella

I had a mix-up with my laundry order at Big Mama Ngee Ann City. They gave me someone else's clothes and it was a hassle to get it sorted out. Not professional at all.

2023-10-04 Jack

The staff at Big Mama Ngee Ann City are not knowledgeable about different fabric types. They ruined a delicate silk dress of mine. I was very disappointed.

2023-10-09 Kelly

The communication at Big Mama Ngee Ann City is extremely poor. They never updated me on the status of my laundry and I had to keep calling them to find out what was happening.

2023-10-14 Liam

I had a terrible experience with Big Mama Ngee Ann City. They lost one of my items and refused to compensate me for it. They were very unprofessional.

How would you rate your experience? Big Mama Ngee Ann City (Takashimaya)?
Upload your photos
Supported files
.jpg .png .jpeg .gif

You may also be interested

Have you been to these places?