Allianz Assistance Singapore

Allianz Assistance Singapore is close to 79, Robinson Road, Golden Shoe, Downtown Core, Singapore, Central, SG-01, 068897

  • Address: 79 Robinson Rd, #09-01, Singapore 068897
  • Phone: +65 6327 2215
  • Website: allianz-assistance.com.sg
  • Latitude, Longtitude: 1.277478, 103.8481197

Allianz Assistance Singapore, opening hours today

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Allianz Assistance Singapore reviews

For Travel Protect policy, be aware that any illness/ injury during the travel period that you wish to claim for must be first treated overseas before you can claim for continuation for medical treatment in Singapore even for Krisflyer members. Read the fine print carefully.

Take long time to get the reply from them for the travel insurance claims, after furnished all the requested information and documents still cannot get back the claims, already more than 3 months still no answer from them. Even though the claim amount is very minimal.???? …

I submitted my claims on 26/07/2022. Till date, I have yet to receive any reply from Allianz about the status of my …

2023-09-08 Anonymous

For Travel Protect policy, be aware that any illness/ injury during the travel period that you wish to claim for must be first treated overseas before you can claim for continuation for medical treatment in Singapore even for Krisflyer members. Read the fine print carefully.

2023-09-08 Anonymous

Take long time to get the reply from them for the travel insurance claims, after furnished all the requested information and documents still cannot get back the claims, already more than 3 months still no answer from them. Even though the claim amount is very minimal.????

2023-09-08 Anonymous

I submitted my claims on 26/07/2022. Till date, I have yet to receive any reply from Allianz about the status of my …

2023-09-23 Anonymous

Facilities and Amenities: The facilities provided by Allianz Assistance Singapore Insurance company are quite decent. They have a user-friendly website and easy-to-navigate online portal for customers to manage their policies and claims. Initial Impression and Atmosphere: My initial impression of the company was positive. Their website and marketing materials are professional and informative, giving me confidence in their services. Personal Experiences: I have had mixed experiences with Allianz Assistance Singapore Insurance company. While their customer service agents were generally friendly and responsive, I have had difficulties with getting timely responses for my claims. Ambiance and Decor: Since this is an online insurance company, I cannot comment on the physical ambience and decor. Customer Service and Staff: The customer service staff I interacted with were polite and helpful. However, I was disappointed with the slow response time for my claims. Wait Time and Reservations: N/A Value for Money: In terms of value for money, I believe Allianz Assistance Singapore Insurance company offers competitive prices for their insurance policies. Quality of Products/Services: The quality of the products and services offered by Allianz Assistance Singapore Insurance company is satisfactory. However, the claims process needs improvement. Overall Experience: My overall experience with Allianz Assistance Singapore Insurance company has been mixed. While I appreciate their competitive prices and user-friendly website, the slow response time for claims has been frustrating.

2023-09-28 Anonymous

Overall, I had a positive experience with Allianz Assistance Singapore Insurance company. Their customer service was prompt and efficient, and they provided comprehensive coverage for my travel needs. The claims process was straightforward and hassle-free, and I received my reimbursement in a timely manner. I would recommend Allianz Assistance Singapore Insurance company to others in need of travel insurance.

2023-10-03 Anonymous

I had a terrible experience with Allianz Assistance Singapore Insurance company. After submitting my travel insurance claim, they took an unreasonable amount of time to process it and kept asking for additional documents and information, causing unnecessary delays. Even after providing everything they requested, they still denied my claim without a valid reason. Their customer service was unhelpful and rude, and I felt cheated and mistreated. I would not recommend Allianz Assistance Singapore Insurance company to anyone.

2023-10-08 Anonymous

I have been a loyal customer of Allianz Assistance Singapore Insurance company for several years and have always been satisfied with their service. They offer comprehensive coverage at competitive prices, and their customer service is excellent. Whenever I had to make a claim, the process was smooth and efficient, and I received my reimbursement without any issues. I highly recommend Allianz Assistance Singapore Insurance company for travel insurance.

2023-10-13 Anonymous

I recently purchased a travel insurance policy from Allianz Assistance Singapore Insurance company for my vacation. The process of buying the policy was quick and easy, and I received all the necessary documents promptly. During my trip, I unfortunately fell ill and had to seek medical treatment. I contacted Allianz Assistance Singapore Insurance company for assistance, and they guided me through the claims process and provided me with the necessary support and documentation. I was able to receive reimbursement for my medical expenses without any hassle. I am grateful for their efficient and reliable service.

2023-10-18 Anonymous

I had a disappointing experience with Allianz Assistance Singapore Insurance company. After purchasing their travel insurance policy, I encountered a medical emergency during my trip and had to be hospitalized. I followed all the necessary procedures to file a claim, but Allianz Assistance Singapore Insurance company made the process extremely difficult and required excessive documentation. They were unresponsive to my inquiries and took an unreasonably long time to process my claim. When I finally received a response, they denied my claim without providing a valid explanation. I was extremely frustrated and felt that I had wasted my money on their insurance. I do not recommend Allianz Assistance Singapore Insurance company.

2023-10-23 Anonymous

I had an average experience with Allianz Assistance Singapore Insurance company. Their customer service was satisfactory, but the claims process was slow and cumbersome. I had to submit multiple documents and follow up numerous times to get my claim processed. The reimbursement I received was lower than expected, and I felt that the company did not value my loyalty as a customer. While their insurance coverage was decent, I would consider exploring other options for future travel insurance needs.

2023-10-28 Anonymous

I have used Allianz Assistance Singapore Insurance company for my travel insurance needs multiple times, and I have always had a positive experience with them. Their policies are comprehensive and affordable, and their customer service is top-notch. Whenever I had to make a claim, they were prompt in their response and guided me through the process. I have recommended Allianz Assistance Singapore Insurance company to my friends and family, and they have also had positive experiences. I trust Allianz Assistance Singapore Insurance company for all my travel insurance needs.

2023-11-02 Anonymous

I had a mixed experience with Allianz Assistance Singapore Insurance company. While I initially found their website and online portal to be user-friendly and easy to navigate, I faced difficulties when it came to making a claim. The claims process was slow, and it took multiple follow-ups to get a response. The customer service staff were polite but not very helpful in expediting the claims process. Overall, I am not entirely satisfied with the service provided by Allianz Assistance Singapore Insurance company.

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