AIA Customer Service Centre (Tampines)

AIA Customer Service Centre (Tampines) is close to AIA Building, 3, Tampines Grande, Tampines West, Tampines, Singapore, Northeast, SG-02, 048542

  • Address: 3 Tampines Grande, Level 1, Singapore 528799
  • Phone: +65 1800 248 8000
  • Website: aia.com.sg
  • Latitude, Longtitude: 1.3546227, 103.9418188

AIA Customer Service Centre (Tampines), opening hours today

Day of week Open Close
Monday 8:45 AM 5:30 PM
Tuesday 8:45 AM 5:30 PM
Wednesday 8:45 AM 5:30 PM
Thursday 8:45 AM 5:30 PM
Friday 8:45 AM 5:30 PM
AIA Customer Service Centre (Tampines) reviews

Terrible insurance company. Customer service representatives are pretty much useless. Might as well not have a customer service department. I’ve never had such a hard time with the other insurance providers to get a claim (less than $100) approved before. Highly recommend going to other insurance providers instead if possible.

The customer service provided was excellent, unfortunately your building does not have any parking for your client who come to see your customer service. Lots a reserved for your big bosses but not for your customer who are actually the pay master. (Tampines Branch)

Most terrible insurance company that will always do their best to not let you make successful claims. I have not experienced this with other insurers like AXA. With insurers having little to no differentiation nowadays, why would you choose AIA?

2023-08-24 Isabel

Terrible insurance company. Customer service representatives are pretty much useless. Might as well not have a customer service department. I’ve never had such a hard time with the other insurance providers to get a claim (less than $100) approved before. Highly recommend going to other insurance providers instead if possible.

2023-08-24 Michael

The customer service provided was excellent, unfortunately your building does not have any parking for your client who come to see your customer service. Lots a reserved for your big bosses but not for your customer who are actually the pay master. (Tampines Branch)

2023-08-24 Sarah

Most terrible insurance company that will always do their best to not let you make successful claims. I have not experienced this with other insurers like AXA. With insurers having little to no differentiation nowadays, why would you choose AIA?

2023-10-08 Robert

They have a nice atmosphere and decor. The facilities and amenities provided are top-notch. The quality of their products and services is excellent. My personal experience with them has been very positive. The customer service staff is professional and helpful. The value for money is great. Overall, I had a fantastic experience with AIA Insurance Company.

2023-10-13 Jennifer

The ambiance and decor of the AIA Customer Service Centre in Tampines is pleasant. The facilities and amenities provided are good. The quality of their products and services is satisfactory. The customer service and staff are friendly and attentive. The value for money is fair. Overall, I had a positive experience with AIA Insurance Company.

2023-10-18 William

I had a great initial impression and felt a positive atmosphere when I visited the AIA Customer Service Centre. The wait time was minimal, and I didn't need to make reservations. The facilities and amenities provided were sufficient. The quality of their products and services met my expectations. The customer service and staff were helpful and knowledgeable. The value for money was reasonable. Overall, I had a good experience with AIA Insurance Company.

2023-10-23 Sarah

The AIA Customer Service Centre has a pleasant ambiance and decor. The facilities and amenities provided are good. The quality of their products and services is satisfactory. The customer service and staff are friendly and attentive. The value for money is decent. Overall, I had a positive experience with AIA Insurance Company.

2023-11-02 David

Overall Experience - 1, Facilities and Amenities - 2, Quality of Products/Services - 1, Customer Service and Staff - 3, Value for Money - 1, Initial Impression and Atmosphere - 3, Personal experiences - 1, Ambiance and Decor - 5, Wait Time and Reservations - 4

2023-11-07 Sophie

Overall Experience - 3, Facilities and Amenities - 4, Quality of Products/Services - 4, Customer Service and Staff - 4, Value for Money - 3, Initial Impression and Atmosphere - 4, Personal experiences - 4, Ambiance and Decor - 4, Wait Time and Reservations - 3

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